Privacy Policy and GDPR
The entity responsible for the processing of personal data, ArxiLead – Tecnologia e Gestão Lda, is a sole proprietorship with its corporate purpose, contacts, and representative (hereinafter referred to as Arxi).
For any questions related to the processing of your personal data, you can contact us at [email protected].
The processing of personal data by Arxi is in accordance with Regulation (EU) 2016/679, of 27 April 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data.
The data collected will be used for the purpose that motivated its collection and for which it was authorised by its owner. The data may also be used, with the express consent of the owners, for contacts with information related to the reason for the processing of the data.
When filling out forms, the provision of your personal data is optional, free, and voluntary.
However, in certain forms, the information marked with an * is mandatory. Failure to provide information marked as mandatory will result in the inability to analyse the information for the purposes of completing the form and consequently the inability to provide the requested information or services, as it makes communication unfeasible.
Arxi processes the personal data of any owner under any of the following purposes:
- Execution of contracts entered into or carrying out pre-contractual measures at the request of the data subject;
- Compliance with legal obligations to which Arxi is subject;
- Pursuit of legitimate interests of Arxi.
Other situations not covered by the purposes indicated above require obtaining the consent of the owner, which must be given freely, specifically, informed, and unequivocally.
To fulfil its duties and provide a quality service, Arxi may need to communicate your personal data to other entities, including the following categories of recipients: Tax Authority, Service providers that provide services.
When filling out and submitting forms, in addition to the information requested regarding name, email contact, and mobile phone, the system records the IP, date, time, and communication service provider, browser, and device.
We use "cookies" to collect information about your visits to our Website and to improve your experience. You can find more information about how we use cookies in the section below "Use of cookies."
Methods and purposes of collecting personal data
Personal data is collected for commercial purposes by Arxi, such as enhancing Arxi's marketing actions and better tailoring Arxi's products and services to the needs of customers.
Your personal data collected by Arxi on the website, at events, fairs, training sessions, or other means that express your free will, may be used by Arxi for the following purposes:
- To send information related to Arxi's products and services;
- To discover requirements and interests, in order to offer more suitable products and/or services;
- To create and maintain an account in order to obtain specific documents and technical assistance;
- To subscribe to a commercial or support service;
- To purchase our products and/or services online or offline;
- To register for seminars, webinars, or events;
- To access all resources and options offered by Arxi;
And any other purposes associated with those described above.
The processing of data by Arxi will continue as long as it is deemed necessary or mandatory for the fulfilment of the purposes indicated above. Upon termination of the contractual relationship, personal data, the processing of personal data, and the respective data retention will be maintained for the mandatory legal periods or until they expire, in accordance with the law, the rights arising therefrom.
Under the applicable law, customers, as data subjects, have the following rights:
Right of access: whenever requested, you can access your personal data, obtain information related to the processing of your data, and also obtain a copy of your personal data being processed.
Right to rectification: whenever you consider that your personal data is incomplete or incorrect, you can request its rectification or that it be completed.
Right to erasure: without prejudice to legal and regulatory obligations that may limit the exercise of this right, you can request the erasure of your personal data when one of the following situations occurs: (i) the personal data is no longer necessary for the purpose for which it was collected or processed; (ii) you withdraw the consent on which the data processing is based and there is no other legal basis for it; (iii) you object to the processing of the data and there are no overriding legitimate interests, to be assessed on a case-by-case basis, justifying the processing; (iv) the personal data must be erased under a legal obligation to which Arxi is subject; (v) the personal data has been processed unlawfully; or (vi) the personal data has been collected in the context of the provision of information society services. The right to erasure does not apply when the processing is necessary (i) for the exercise of freedom of expression and information; (ii) for compliance with a legal obligation that requires processing; (iii) for reasons of public interest in the area of public health; (iv) for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, to the extent that the exercise of the right to erasure would seriously impair the achievement of the objectives of that processing; or (v) for the declaration, exercise, or defence of a right in legal proceedings.
Right to restriction of processing: you can request the restriction of processing of your personal data in the following cases: (i) if you contest the accuracy of your personal data, for a period of time that allows for its accuracy to be verified; (ii) if the processing is unlawful and you oppose the erasure of the data, requesting instead the restriction of its use; (iii) if Arxi no longer needs the personal data for processing purposes, but if that data is necessary for the declaration, exercise, or defence of a right in legal proceedings; or (iv) if you have objected to the processing, until it is verified that Arxi's legitimate interests prevail over yours.
Right to withdraw your consent: in cases where the processing of data is based on your consent, you can withdraw your consent at any time. In this case, your personal data will no longer be processed, unless there is another basis that justifies such processing by Arxi.
Right to lodge complaints with the CNPD: you have the right to lodge complaints regarding matters related to the processing of your personal data with the National Data Protection Commission.
Use of Cookies
Cookies are pieces of information that a website transfers to your hard drive to store and, sometimes, track information about you. Cookies are common elements on the Internet and will not do anything to damage your system - they simply collect information. They help ensure you have the best experience when visiting our website.
Most internet browsers accept cookies, but if you prefer, you can change the settings to prevent this from happening. You are not obliged to accept cookies, but your user experience may be deprived of some functionalities if you do not.
Our website uses cookies to, for example, gather information about a user's journey across the website and respond to any of their requests; gain insight into the nature of our audience and create tailored content; ensure your privacy when visiting our secure sites; store login details for our secure sites; store details of your preferences to improve and enhance the quality of your visit to our website.
Session cookies: These are temporary cookies that remain in the browser's cookie file until the user leaves the web page, so no record is kept on the user's hard drive. The information collected by these cookies is used to analyse traffic patterns on the site. Ultimately, this allows us to improve the content and enhance the usability of the site.
Analytical cookies: These are those that, when processed by us or by third parties, allow us to quantify the number of users and carry out measurement and statistical analysis of how users use the service offered. We examine your navigation on our site, with the aim of improving the provision of products or services that we make available to you.
Advertising cookies: These are those that, when processed by us or by third parties, allow us to manage more effectively the offering of advertising spaces that exist on the site, enabling us to analyse your browsing habits and show you advertising related to your browsing profile.